Privacy Policy

Personal Information We Collect or Process

Personal information means information that identifies you or can reasonably be linked to you or another person. It does not include anonymous or de-identified information that cannot reasonably be linked to you. Depending on your interaction with us, your location, and applicable law, we may collect the following categories, including inferences drawn from them:

Contact information: name, billing and shipping addresses, phone number, and email address.

Financial information: credit card, debit card, and bank account information, transaction details, payment method, payment confirmation, and other payment details.

Account information: username, password, security questions, preferences, and settings.

Transaction information: items you view, add to a cart or wish list, purchase, return, exchange, or cancel, and previous transactions.

Communications: information you provide when contacting us, including customer service inquiries.

Device information: device, browser, network connection, IP address, and other unique identifiers.

Usage information: how and when you access or interact with the Services.

Sources of Personal Information

We may collect personal information directly from you when you create an account, use the Services, contact us, or otherwise provide it; automatically from your device and through cookies or similar technologies; from service providers that implement technologies or collect and process information on our behalf; and from partners or other third parties.

How We Use Your Personal Information

Provide, personalize, and improve the Services. We use information to perform our contract with you, process payments and orders, remember preferences and items of interest, send account notifications, handle purchases, returns, exchanges, and other transactions, create and manage accounts, arrange shipping, facilitate returns and exchanges, enable reviews, recommend relevant products, and personalize and improve your shopping experience.

Marketing and advertising. We may send marketing and promotional communications by email, text message, or postal mail and show advertisements on our Services or other websites based on purchases, cart activity, and other interactions.

Security and fraud prevention. We use information to authenticate accounts, provide secure shopping and checkout, detect and respond to fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services. You are responsible for keeping your account credentials confidential; do not share your username, password, or other access credentials.

Communicating with you. We use information to provide customer service, respond to requests, deliver effective services, and maintain our business relationship.

Legal reasons. We use information to comply with applicable law and valid legal process, respond to law enforcement or government requests, investigate or participate in discovery, litigation, or other proceedings, enforce our terms and policies, and investigate potential violations.

How We Disclose Personal Information

We may disclose information for legitimate purposes consistent with this policy to Shopify, vendors, and service providers that assist with IT, payment processing, analytics, customer service, cloud storage, fulfillment, and shipping.

We may share information with business and marketing partners to provide marketing services and advertising. Shopify may support personalized advertising through third-party services based on activity across merchants and websites. Partners use information under their own privacy notices. Depending on where you live, you may request that we stop sharing information for targeted advertising by contacting us below.

We may disclose information at your direction, request, or with your consent, including for shipping, social media widgets, or login integrations; to affiliates or companies within our group; and in a merger, bankruptcy, or other business transaction, to meet legal obligations, respond to subpoenas or warrants, enforce terms and policies, or protect our Services, rights, and users.

Relationship with Shopify

Shopify collects and processes information about access to and use of our shopping services to provide and improve them. Information submitted through these services is transmitted to Shopify and third parties that may be located outside your country. Certain enhanced Shopify features use data from your interactions with our store, other merchants, and Shopify to protect, grow, and improve our business. For these features, Shopify is responsible for processing personal information and responding to rights requests related to that processing.

Learn more in Shopify’s Consumer Privacy Policy at https://www.shopify.com/legal/privacy/app-users. You may exercise certain rights through Shopify’s Privacy Portal at https://privacy.shopify.com/en.

Third-Party Websites and Links

The Services may link to third-party websites and platforms. Review their privacy and security policies and terms before using them. We do not guarantee or accept responsibility for their privacy, security, or the accuracy, completeness, or reliability of their content. Information shared in public or semi-public spaces, including third-party social networks, may be visible to others without restrictions on its use. Links do not imply endorsement unless we expressly say otherwise.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children below the age of majority in their jurisdiction. A parent or guardian may contact us to request deletion of information provided by a child. As of this policy’s effective date, we are not aware that we sell or share, as defined by applicable law, personal information about anyone under 16.

Security and Retention

No security measure is perfect or impenetrable, and we cannot guarantee perfect security. Information sent to us may not be secure in transit; do not send sensitive or confidential information through unsecured channels.

Retention depends on factors such as whether information is needed to manage your account, provide the Services, comply with legal obligations, resolve disputes, or enforce agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights. They are not absolute, may apply only in certain circumstances, and may be subject to lawful exceptions.

Access/right to know: request access to personal information we hold about you. Deletion: request deletion of that information. Correction: request correction of inaccurate information. Portability: receive a copy and request transfer to a third party, subject to applicable exceptions.

Opt out: where applicable, request that we stop selling or sharing personal information or processing it for targeted advertising. Contact us at the address below to submit a request. Information about Global Privacy Control is available at https://globalprivacycontrol.org/. Other browser Do Not Track signals are not recognized.

Communication preferences: unsubscribe from promotional emails using the link in those emails. We may still send non-promotional messages about your account or orders.

UK and EEA residents may also have rights to object to or restrict processing, and to withdraw consent when processing relies on consent. Withdrawal does not affect the lawfulness of processing before withdrawal.

Exercise these rights through available areas of the Services or by contacting us below. For Shopify’s processing, visit https://privacy.shopify.com/en. We will not penalize you for exercising privacy rights. We may verify your identity as permitted or required by law. You may designate an authorized agent; we may require proof of authorization and direct identity verification. We respond within applicable legal timeframes.

Complaints

Contact us below with complaints about our handling of personal information. Depending on your location, you may challenge our decision by contacting us or filing a complaint with your regional data protection authority. EEA supervisory authorities are listed at https://edpb.europa.eu/about-edpb/about-edpb/members.

International Transfers

We may transfer, store, and process personal information outside your country. For transfers outside the EEA or UK, we rely on recognized mechanisms such as European Commission Standard Contractual Clauses or equivalent UK arrangements, unless the destination is recognized as providing adequate protection.

Changes to This Policy

We may update this policy to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised policy, update the last-updated date, and provide notice as required by applicable law.

Contact

For questions about this policy, our privacy practices, or your privacy rights, email wanfaesssaie@gmail.com or write to 4 Place Pierre Beregovoy, 71880 Châtenoy-le-Royal, France. For purposes of applicable data protection law, we are the controller of your personal information.